Hi Product people,

How do you leverage the power of AI while ensuring it complements the human element in product management?

This week on Product Thinking, I had an insightful conversation with Jameson Troutman, Head of Product for Small Business at JP Morgan Chase. We delved into the evolving role of AI in product management and how it can streamline operations while enhancing strategic focus.

"We think about AI as a way to automate and simplify the things that distract product managers from focusing on the important areas. If you can automate tasks and free up time, you can think more deeply about strategy and spend more time with customers in discovery."

Jameson shared how AI is being integrated to handle repetitive tasks, allowing product teams to dedicate more time to understanding customer needs and strategic planning. We also explored the critical role of curiosity and judgment in product management, ensuring that decisions are aligned with both customer needs and business objectives.

Are you exploring AI in your product strategies? Let me know how it's shaping your approach by replying to this email or joining the conversation on LinkedIn!

🎧 Listen to the full episode here: Apple | Spotify

Looking forward to hearing from you!

See you soon,

Melissa Perri

Founder Product Institute, Board Member, and Teacher

You’ll hear us talk about:

15:40 - Empowering Product Managers with AI

Jameson discusses how AI can be used to automate mundane tasks in product management, freeing up time for more strategic activities. He highlights the importance of leveraging AI tools to improve efficiency and decision-making processes within product teams.

28:15 - The Role of Curiosity in Product Teams

In this section, Jameson emphasizes the need for product managers to cultivate curiosity within their teams. He explains how asking the right questions and understanding the "why" behind products can lead to more impactful solutions and innovations.

42:05 - Strategic Alignment and Flexibility in Large Organizations

Jameson addresses the challenges of aligning product strategy with budget constraints in large companies. He highlights the importance of maintaining flexibility and open communication to successfully navigate these challenges and achieve organizational goals.

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