Hi Product people,

How can we streamline product operations and strategically integrate AI without losing the human touch?

This week on the Product Thinking Podcast, I had an insightful conversation with Elaina O'Mahoney, Chief Product Officer at Mural. We explored the evolving landscape of product operations and how AI can be a powerful tool when used correctly.

"I think they should really go back to some of the fundamentals of outcomes, customers and metrics, because if you're not looking at any of those, you're just going to be building features for feature sake."

Elaina shared her vision for the future of product operations, highlighting the importance of focusing on outcomes and customer needs to avoid falling into the trap of building features without purpose.

We also discussed how product teams can work more effectively with go-to-market teams to ensure a seamless transition from development to market. Have you considered how AI could be strategically implemented in your products?

I'd love to hear your thoughts. Reply to this email or join the conversation on LinkedIn!

🎧 Listen to the full episode here: Apple | Spotify

Looking forward to hearing from you!

See you soon,

Melissa Perri

Founder Product Institute, Board Member, and Teacher

You'll hear us talk about:

06:01 - Visual Collaboration and Decision Making

Elaina discusses the transformative role of visual collaboration tools like MURAL in product development. She highlights how these tools enable faster decision-making and efficient iteration by providing a shared visual language across teams.

20:57 - Embedding Product with Go-To-Market Teams

Elaina explores the benefits of integrating product management with go-to-market strategies. She explains how involving product marketing early in the process leads to a more seamless transition from development to market, reducing friction and accelerating time-to-market.

28:27 - Future of Product Operations

Elaina shares her vision for the future of product operations, emphasizing the need to streamline tools and processes. She talks about the importance of focusing on outcomes, customer needs, and metrics to avoid the trap of building features without clear purpose.

Episode resources:

Mural: https://www.mural.co/

Elaina on LinkedIn: https://www.linkedin.com/in/eomahoney/

Other Resources:

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