Hi Product people,

This week on Product Thinking, we revisit conversations with some brilliant minds to explore the evolving landscape of product operations and its crucial role in scaling product management effectively.

Quincy Hunt, Mark Rosenberg, Vivian Finney, Jessica Soroky, and Hugo Froes joined me to share their insights on how product ops can drive efficiency, align business and tech goals, and transform product teams into strategic powerhouses. Here is something that stood out from the chat with Quincy:

"Product operations is almost like the glue that holds things together to ensure that everybody is synchronized and working in the benefit of the customer."

Throughout our discussion, we touched on the importance of structuring product operations to enhance efficiency and how the integration of AI can help shift focus from administrative tasks to strategic involvement.

If you're interested in learning how to optimize product operations for better strategic insights and decision-making, make sure to listen to the full episode. You'll gain practical strategies for enhancing your product management functions and creating an environment where product teams can thrive.

Have you implemented any of these strategies in your organization? I'd love to hear your thoughts. Join the conversation on LinkedIn or reply to this email!

🎧 Listen to the full episode here: Apple | Spotify

Looking forward to hearing from you!

See you soon,

Melissa Perri

Founder Product Institute, Board Member, and Teacher

You’ll hear us talk about:

08:45 - Structuring Product Operations for Efficiency

Quincy Hunt discusses the significance of structuring product operations to boost efficiency and align technology with business goals. He emphasizes the need for agile teams and clear decision-making roles, which are crucial for product managers to understand.

18:20 - AI's Role in Shifting from Admin to Strategy

The conversation shifts to how AI can transform product operations by reducing the focus on administrative tasks, allowing product managers to engage more in strategic roles and decision-making processes.

31:50 - Treating Internal Teams as Customers

Mark Rosenberg and Vivian Finney share insights on how treating internal product teams as customers can streamline processes, reduce friction, and improve overall decision-making, which is essential for product managers looking to enhance team dynamics and outcomes.

Episode resources:

Quincy Hunte: https://www.linkedin.com/in/quincyhunte/
Mark Rosenberg: https://www.linkedin.com/in/mark-rosenberg-724653/
Vivian Phinney: https://www.linkedin.com/in/vivian-phinney/
Jessica Soroky: https://www.linkedin.com/in/jessicasoroky/
Hugo Froes: https://www.linkedin.com/in/hugofroes/

Other Resources:

LISTEN TO THE FULL PODCAST

THE PRODUCT THINKING PODCAST IS SPONSORED BY

Product Management training at scale for teams and individuals, created by Melissa Perri.

LEARN MORE

Do you have a product dilemma you just can’t solve? Are you in need of some pointed career guidance? We’ve got a direct line to Melissa, so now’s your chance to ask her anything you’d like. You can record a voice message here, or you can submit a question via form below. Melissa just might answer it in a future Dear Melissa segment of the podcast.

ASK MELISSA

The CPO Accelerator is a members-only live virtual course for product leaders taught by Melissa Perri. The move from product leader to VP or CPO can be challenging. It takes a whole new set of skills to succeed at the next level, and you may be the first person at your company to hold this seat at the executive table.

Apply for the September cohort