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Hi Product people, How do you design an organization that supports product management teams to deliver real customer value effectively? This week on the Product Thinking Podcast, I explored this topic in depth. We discussed how critical it is to structure teams around value streams instead of architecture, ensuring that every team is strategically aligned with delivering customer value. This Dear Melissa episode highlighted the importance of having platform teams that work collaboratively...
Hi Product people, How is AI reshaping the role of product managers into product builders? This week on Product Thinking, I had the pleasure of speaking with Srini Raghavan, Chief Product Officer at FreshWorks. Srini shared how AI is transforming product management by enabling product managers to take on more integrated roles that go beyond traditional boundaries. "AI has acted as a catalyst for product managers to become more product builders. It allows them to conduct user research, design,...
Hi Product people, How do we balance the needs of internal tools with customer-facing products in product management? This week on Product Thinking, I dove into the topic of inbound vs outbound product management. It's a common misconception that inbound product management, which deals with internal tools, carries less risk than outbound, customer-facing products. But I believe both require the same strategic rigor to ensure they deliver value. "Just because a tool is internal doesn't mean it...